Dental AI › Patient messaging / scheduling

Yapi review

Patient messaging / scheduling 33/85 BAA not confirmed Level 1 desk review: preliminary New

Reviewed by the PracticeAIReview editorial team · About the team

Dental patient communication software (forms, texting, reminders) with dedicated Dentrix, Eaglesoft and Open Dental integration pages. No BAA statement or prices found.

BAA not confirmed. Don't use this tool with patient information until the vendor signs a BAA with your practice.
No affiliate links. Yapi has not paid for this review and has no listing with us. Facts are from the public sources below. Each claim shows its last-checked date. Website: https://yapiapp.com/

Pricing (as shown by vendor)

Not published. The plans page lists features without prices [2].

Last checked: 2026-10-16

HIPAA / BAA (vendor's own statement)

No BAA statement found on the vendor pages we checked (unverified).

The only HIPAA wording found was about its marketing websites ('HIPAA-compliant dental websites') [2], not the messaging product. No BAA statement.

Last checked: 2026-10-16

Score breakdown

HIPAA / BAA availability2/20Integrations (dental PMS / EHR)18/25Pricing transparency2/12Setup effort2/8Support3/8Contract terms1/7Specialty fit (dental)5/5Accuracy / output quality0/15 (untested)
Score by criterion, from the table below. Accuracy is 0 until hands-on testing.
CriterionScoreWhy (evidence)Last checked
HIPAA / BAA availability2 / 20No BAA statement; the only HIPAA claim was about its website-design service [2].2026-10-16
Integrations (dental PMS / EHR)18 / 25Dedicated integration pages for Dentrix Office/Ascend, Eaglesoft and Open Dental; 'integrates flawlessly into your Dentrix Office or Dentrix Ascend database' [3].2026-10-16
Pricing transparency2 / 12No prices [2].2026-10-16
Accuracy / output quality0 / 15Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then.n/a
Setup effort2 / 8Not stated.2026-10-15
Support3 / 8Vendor: 'backed by exceptional training and support' [2].2026-10-16
Contract terms1 / 7Not found (unverified).2026-10-15
Specialty fit (dental)5 / 5Dental-only [1].2026-10-15
Preliminary total33 / 85 (tested so far)Hands-on accuracy testing (15 points) is pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric

Strengths

Watch-outs

More: Yapi pricing · Yapi HIPAA/BAA · comparisons

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Sources

  1. [1] https://yapiapp.com/ (Homepage). Checked 2026-10-15
  2. [2] https://yapiapp.com/dental-office-communication-software/pricing (Plans page). Checked 2026-10-16
  3. [3] https://yapiapp.com/dental-office-communication-software/integrations/dentrix (Dentrix integration page). Checked 2026-10-16

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