HIPAA / BAA status › Patient messaging

Is your patient-messaging tool HIPAA compliant? What each vendor publishes about BAAs

Short answer: half (50%) of the patient-messaging and scheduling tools we review state they will sign a BAA. The others make HIPAA claims or imply business-associate status, without an explicit BAA offer on the pages we checked.

Reviewed by the PracticeAIReview editorial team · About the team

Each answer quotes the vendor's own public pages. "BAA stated" is the vendor's claim, not our verification. "No BAA statement found" means we didn't find one on the pages we checked, not that none exists. Not legal advice. Weave is listed with AI receptionists on our site. It is included here because our review describes it as a phones, texting and patient-communication platform.

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Jump to: Weave · NexHealth · Podium · RevenueWell · Solutionreach · Adit · Emitrr · Yapi · Dental Intelligence

Is Weave HIPAA compliant?

BAA stated AI receptionist

“This Business Associate Addendum (the “Addendum”) supplements the underlying agreement”

The BAA text is published [3]. The AI Receptionist page says it was 'designed to meet and exceed the standards of HIPAA' [2]. Note: the published BAA lets Weave use PHI 'within internal and external Artificial Intelligence (“AI”) systems and models' within HIPAA limits [3]. Practices should read that clause. (AI clause re-confirmed 2026-10-14.) Checked 2026-10-15

Weave BAA details and sources · Weave review

Is NexHealth HIPAA compliant?

BAA stated Patient messaging

This NexHealth Business Associate Agreement (“ BAA”) is incorporated by reference into the NexHealth Provider Terms.

Full BAA text public at /legal/customer-baa [4]: Customer BAA (Version March 20th, 2026), incorporated into the NexHealth Provider Terms. Patient Experience: signed directly with the practice; API: between NexHealth and the developer. Checked 2026-11-03

NexHealth BAA details and sources · NexHealth review

Is Podium HIPAA compliant?

BAA stated Patient messaging

“If Client is a Covered Entity or Business Associate, as defined in HIPAA, Podium and Client agree to the terms of Podium’s BAA”

From Podium's Legal Center terms, section 4.4 [2]. Re-confirmed on the live rendered page on 2026-10-14. The terms point to the BAA at legal.podium.com/#baa. Checked 2026-10-14

Podium BAA details and sources · Podium review

Is RevenueWell HIPAA compliant?

BAA not confirmed Patient messaging

Not published: no BAA statement found on the vendor pages we checked.

The homepage claims 'HIPAA-compliant texting' and 'fully HIPAA-compliant' forms [1], but we found no BAA statement. A 'HIPAA Compliance' footer page exists that we haven't reviewed (unverified). Checked 2026-10-11

RevenueWell BAA details and sources · RevenueWell review

Is Solutionreach HIPAA compliant?

BAA not confirmed Patient messaging

Not published: no BAA statement found on the vendor pages we checked.

HIPAA page: 'under HIPAA, you are a covered entity and Solutionreach is your business associate' [3]. No explicit BAA offer found. Checked 2026-10-16

Solutionreach BAA details and sources · Solutionreach review

Is Adit HIPAA compliant?

BAA not confirmed Patient messaging

Not published: no BAA statement found on the vendor pages we checked.

Privacy policy: 'Where applicable, Adit may act as a Business Associate' [3]. No explicit BAA offer found. Checked 2026-10-16

Adit BAA details and sources · Adit review

Is Emitrr HIPAA compliant?

BAA stated Patient messaging

“Emitrr provides a signed BAA as part of every healthcare account”

From the HIPAA texting page [3]. The compliance page also says Emitrr makes its BAA 'available for execution by subscribers' [1]. The BAA text isn't public. Checked 2026-10-14

Emitrr BAA details and sources · Emitrr review

Is Yapi HIPAA compliant?

BAA not confirmed Patient messaging

Not published: no BAA statement found on the vendor pages we checked.

The only HIPAA wording found was about its marketing websites ('HIPAA-compliant dental websites') [2], not the messaging product. No BAA statement. Checked 2026-10-16

Yapi BAA details and sources · Yapi review

Is Dental Intelligence HIPAA compliant?

BAA stated Patient messaging

“Business Associates Agreement”

Full BAA text public at /terms/baa [2]. Checked 2026-10-16

Dental Intelligence BAA details and sources · Dental Intelligence review

"HIPAA compliant" vs "will sign a BAA"

A vendor saying it is "HIPAA compliant" isn't the same as saying it will sign a BAA with your practice. Our dental AI BAA checklist starts with the same rule: check the vendor says it in writing, on its own site, then read the actual BAA, not just the marketing page.

Sources

Each vendor's sources and check dates are listed on its BAA page, linked above. Sources checked through 2026-10-16. Spotted an error? Request a correction.