Freed AI Scribe vs Heidi Health
Short answer: Freed AI Scribe scores higher (45 vs 38). Both are Level 1 desk reviews from public sources; accuracy is untested for both. Scores are out of 85 (tested so far); hands-on accuracy testing (15 points) is pending.
| Criterion | Freed AI Scribe | Heidi Health |
|---|---|---|
| Category | AI scribe (general) | AI scribe (general) |
| Preliminary score | 45/85 | 38/85 |
| BAA | BAA stated “Yes, the BAA is included as Schedule A of Freed’s platform Terms of Use. When you sign up for Freed, you automatically accept the terms, including the BAA.” | BAA stated “We make a BAA available to every covered entity we work with” |
| Pricing as shown | Page markup on 2026-10-14: Starter $59 monthly / $39 annual-billing rate (1 clinician, up to 40 notes/mo). Core $59 monthly / $79 annual-billing rate; the annual rate is higher than monthly, which looks like a vendor page error, so it's unverified. Premier $119 monthly / $104 annual. Groups via sales [1]. | Free seat available; paid Standard and Max seat prices weren't readable on the pricing page we fetched [2]. |
| HIPAA / BAA availability (20) | 18 BAA is part of the platform Terms of Use (Schedule A) for all accounts [2]. | 16 Vendor: 'Heidi is a Business Associate under HIPAA. We make a BAA available to every covered entity we work with' [1]. |
| Integrations (dental PMS / EHR) (25) | 4 'Send notes straight into any browser-based EHR with one click' [1]. No dental PMS named. | 4 EHR integration listed on higher plans [2]; no dental PMS named. |
| Pricing transparency (12) | 9 Public prices, but Core's monthly/annual figures look inverted on the vendor page [1]. | 6 Free tier is public; paid seat prices not readable on the vendor page we fetched [2]. |
| Accuracy / output quality (15) | 0 Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then. | 0 Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then. |
| Setup effort (8) | 6 7-day free trial, no credit card [1]. | 6 Self-serve 'Get Heidi free' [3]. |
| Support (8) | 5 'World-class live support from our Clinician Success team' [1]. | 3 Heidi's 'Help Centre'; 'Priority support' on paid plans [2]. |
| Contract terms (7) | 2 Monthly or annual. Terms not reviewed. | 2 Terms cover 'Plans, trials, billing and renewal' [4]; specifics not captured. |
| Specialty fit (dental) (5) | 1 General medical scribe; not dental-specific. | 1 General medical [3]. |
| Last checked | 2026-10-14 | 2026-10-16 |
Source numbers like [2] refer to each tool's own source list on its review page.
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