Smith.ai AI Receptionist review › HIPAA / BAA

Is Smith.ai AI Receptionist HIPAA compliant? BAA status

Not HIPAA-compliant New

Caution: Vendor states it is not HIPAA-compliant. Not suitable for calls that involve patient health information.

Vendor's own statement

“Smith.ai is not HIPAA-compliant and cannot handle protected health information (PHI) in regulated healthcare environments”

This is from the vendor's own medical and wellness page [2].

Last checked: 2026-10-14

BAA score

0 / 20: Vendor states it is not HIPAA-compliant [2].

This is the vendor's public claim, not our certification and not legal advice. Get a signed BAA before any patient information flows.

Every Thursday: dental AI price and HIPAA changes, 5 minutes.

Double opt-in. Unsubscribe in one click.

Sources

  1. [1] https://smith.ai/pricing/ai-receptionist (AI Receptionist pricing page). Checked 2026-10-14
  2. [2] https://smith.ai/industries/medical-wellness-answering-service (Medical & wellness page (HIPAA statement)). Checked 2026-10-14
  3. [3] https://smith.ai/pricing/receptionists (Receptionist pricing page + FAQ (contract terms)). Checked 2026-10-14