HIPAA / BAA status › AI receptionists
Which AI receptionists for dental offices say they'll sign a BAA?
Short answer: about 3 in 4 (74%) of the AI receptionists we review state they will sign a BAA. About 1 in 5 (21%) have no BAA statement on the pages we checked, and one, Smith.ai AI Receptionist, says it isn't HIPAA-compliant.
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What "BAA stated" means
We give a tool the "BAA stated" badge only when the vendor says on its own public pages that it will sign a business associate agreement (BAA). A "HIPAA compliant" badge or a security page is not a BAA statement. How we score it: methodology. What to ask: dental AI BAA checklist.
AI receptionists that state a BAA
Ordered by preliminary score. Prices are as shown by the vendor.
| Tool | BAA status | Score | Price as shown | Links |
|---|---|---|---|---|
| Intake.Dental | BAA stated | 70/85 preliminary | Digital Forms '$79.99 /month' up to Practice Autopilot '$999.99 /month' and multi-office plans to '$3,749.99 /month'; add-ons such as 'Complete Automation +$499.99 /month' [2]. '14-day free trial'. Checked 2026-10-15 | BAA details |
| TensorLinks | BAA stated | 60/85 preliminary | Starter '$399 /loc/mo' (900 voice min), Connect '$599 /loc/mo', Growth '$799 /loc/mo'; '$199 one-time setup'; overage '$0.29/min', '$0.06/message' [2]. '30-day free trial'. Checked 2026-10-15 | BAA details |
| Valian | BAA stated | 59/85 preliminary | At 120 appointments a month: Full System '$769 a month' month to month or '$692 a month' paid every 3 months; Communications '$589' / '$530'; overage '$1.00 a minute, $0.25 a text or email, $2.50 a check'; phone lines '$10 a month each' [1][2]. The price scales with appointments. Checked 2026-10-15 | BAA details |
| Dentovox | BAA stated | 58/85 preliminary | Overflow '$299 /mo', Front Desk '$499 /mo', Revenue '$749 /mo' ('1,000 minutes') [1]. Annual billing saves 10%. Overages not stated. Checked 2026-10-15 | BAA details |
| Viva AI | BAA stated | 57/85 preliminary | Gold '$349 /mo' (4,000 credits, 'Additional credits $0.10 each'), Platinum '$899/mo' (7,000 credits), Diamond '$1,199 /mo' (12,000 credits, 'Additional credits $0.08 each') [1]. Checked 2026-10-15 | BAA details |
| Callura | BAA stated | 56/85 preliminary | Not published on the vendor site [1]. Checked 2026-10-15 | BAA details |
| Weave (AI Receptionist) | BAA stated | 56/85 preliminary | Weave advertises 'simple plans and pricing, starting from $199 per month' [1]. What each tier includes and whether the AI Receptionist costs extra: unverified. Checked 2026-10-11 | BAA details |
| CallBird AI | BAA stated | 55/85 preliminary | Starter '$99 /month' ('Up to 50 calls per month'); Professional $249/month and Enterprise $499/month ('unlimited calls') per the vendor's own FAQ [1][3]. Overages not stated. Checked 2026-10-15 | BAA details |
| Arini | BAA stated | 52/85 preliminary | Not published. Arini's own blog says pricing is 'Custom (demo-based)' [2]. Third-party price figures exist but are not confirmed by the vendor, so we don't repeat them. Checked 2026-10-11 | BAA details |
| Elva | BAA stated | 50/85 preliminary | Not published. Vendor's own buyer's guide says 'Pricing: by quote, within 24 hours' [3]. Checked 2026-10-15 | BAA details |
| Goodcall | BAA stated | 49/85 preliminary | Starter $79/mo (100 unique customers); Growth $129/mo (500); Scale $299/mo (2,000). Per-customer overage applies. 'Every plan is month to month' [1][2]. Checked 2026-10-14 | BAA details |
| Rondah AI | BAA stated | 46/85 preliminary | Not published. Demo only [1]. Checked 2026-10-15 | BAA details |
| AptaBook | BAA stated | 44/85 preliminary | Solo '$49 a month with 50 conversations', Starter '$99 with 400', Professional '$149 with 1,500' and Enterprise 'custom pricing'; 'there are no overage charges, and every plan starts with a 15-day free trial with no credit card' [1]. Which plans include a BAA isn't stated. Checked 2026-10-19 | BAA details |
| Dentalbase | BAA stated | 40/85 preliminary | Not published. Homepage says 'Transparent pricing, no long-term contracts' but shows no figures [1]. Checked 2026-10-15 | BAA details |
No BAA statement found
Listed alphabetically, not ranked. Don't use these with patient information until the vendor signs a BAA with your practice.
Dentina BAA not confirmed
Not published: no BAA statement found on the vendor pages we checked.
Homepage says 'HIPAA compliant' [1]. The privacy policy says PHI is processed 'under our contract and business associate agreement with that customer' [2], which implies a BAA but isn't a statement that one is offered. Checked 2026-10-15 · BAA details
Dialzara BAA not confirmed
Not published: no BAA statement found on the vendor pages we checked.
No HIPAA or BAA statement found on the pricing or FAQ pages we checked (unverified). Ask the vendor in writing before any PHI use. Checked 2026-10-14 · BAA details
Mango Voice (Margo AI) BAA not confirmed
Not published: no BAA statement found on the vendor pages we checked.
Privacy policy: PHI use is 'governed by our business associate agreement with the Provider' [3]. No public offer to sign one. Checked 2026-10-15 · BAA details
Peerlogic BAA not confirmed
Not published: no BAA statement found on the vendor pages we checked.
Pricing page lists 'HIPAA-compliant infrastructure' and 'SOC 2 Certified' [2]. No BAA statement found on the homepage, pricing, integrations or support FAQ pages. Checked 2026-10-15 · BAA details
Says it isn't HIPAA-compliant
Smith.ai AI Receptionist Not HIPAA-compliant
“Smith.ai is not HIPAA-compliant, so we cannot handle calls that involve protected health information (PHI).”
This is from an FAQ on the vendor's own industry page for law firms [2]. Checked 2026-10-22 · BAA details
Before you trial an AI receptionist
- Ask for the BAA before any patient data flows. Get it signed before the tool hears a single patient call.
- Confirm the plan you're buying includes the BAA. Some vendors limit it to certain plans.
- Ask whether patient data trains their AI. Read what the BAA allows.
The full list is in our dental AI BAA checklist.
Sources
Each tool's vendor sources and check dates are listed on its BAA page, linked above. Sources checked through 2026-10-27. Spotted an error? Request a correction.