Dental AI › Patient messaging / scheduling
Podium review
Reviews, texting and lead tools used across many industries, including healthcare. Its terms incorporate a BAA for covered entities. Prices aren't shown as numbers.
No affiliate links. Podium has not paid for this review and has no listing with us. Facts are from the public sources below. Each claim shows its last-checked date. Website: https://www.podium.com/
Pricing (as shown by vendor)
No figures shown on the pricing page when we checked [1] (unverified).
Last checked: 2026-10-11
HIPAA / BAA (vendor's own statement)
“If Client is a Covered Entity or Business Associate, as defined in HIPAA, Podium and Client agree to the terms of Podium’s BAA”
From Podium's Legal Center terms, section 4.4 [2]. Re-confirmed on the live rendered page 2026-10-14. The terms point to the BAA at legal.podium.com/#baa.
Last checked: 2026-10-14
Score breakdown
| Criterion | Score | Why (evidence) | Last checked |
|---|---|---|---|
| HIPAA / BAA availability | 16 / 20 | Terms incorporate a BAA for covered entities [2]. Plan restrictions unverified. | 2026-10-14 |
| Integrations (dental PMS / EHR) | 5 / 25 | '200+ integrations' claimed [1]. Dental PMS integrations not confirmed. | 2026-10-11 |
| Pricing transparency | 2 / 12 | No numbers shown. | 2026-10-11 |
| Accuracy / output quality | 0 / 15 | Not tested yet. Accuracy needs a Level-3 hands-on test with synthetic data. 0/15 until then. | n/a |
| Setup effort | 4 / 8 | 'Step-by-Step Onboarding' [1]. | 2026-10-11 |
| Support | 3 / 8 | 'customer support is included in every plan' [1]. | 2026-10-11 |
| Contract terms | 1 / 7 | Terms not reviewed for length or renewal (unverified). | 2026-10-11 |
| Specialty fit (dental) | 2 / 5 | General multi-industry. The dental page was thin when fetched. | 2026-10-11 |
| Preliminary total | 33 / 85 (tested so far) | Hands-on accuracy testing (15 pts) pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric | |
Strengths
- BAA built into the terms for covered entities
- Strong review-generation focus
Watch-outs
- No public prices
- Review requests and texting can expose PHI if misconfigured. Keep treatment details out of messages
More: Podium pricing · Podium HIPAA/BAA · comparisons
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Sources
- [1] https://www.podium.com/pricing/ (Pricing page). Checked 2026-10-11
- [2] https://legal.podium.com/ (Podium Legal Center (Terms, sec. 4.4)). Checked 2026-10-14
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