Dentina vs Podium
Short answer: Dentina scores higher (58 vs 33). BAA not confirmed for Dentina, so Dentina can't be a top pick for patient data. Both are Level 1 desk reviews from public sources; accuracy is untested for both. Scores are out of 85 (tested so far); hands-on accuracy testing (15 points) is pending.
| Criterion | Dentina | Podium |
|---|---|---|
| Category | AI receptionist | Patient messaging / scheduling |
| Preliminary score | 58/85 | 33/85 |
| BAA | BAA not confirmed Not published: no BAA statement found on the vendor pages we checked. | BAA stated “If Client is a Covered Entity or Business Associate, as defined in HIPAA, Podium and Client agree to the terms of Podium’s BAA” |
| Pricing as shown | Standard Inbound 'Starting at $299 / mo', Premium Inbound 'Starting at $399 / mo', both 'Billed annually · per location, up to 3 providers' [1]. Monthly-billing prices and overages not shown. | No figures shown on the pricing page when we checked [1] (unverified). |
| HIPAA / BAA availability (20) | 10 Only implied: privacy policy refers to 'our contract and business associate agreement with that customer' [2]; homepage claims 'HIPAA compliant' [1]. No statement that a BAA is offered. | 16 Terms incorporate a BAA for covered entities [2]. Plan restrictions unverified. |
| Integrations (dental PMS / EHR) (25) | 22 Vendor: 'Books directly into Open Dental, Dentrix, Eaglesoft, Curve, Denticon + more' and 'writing back to your PMS in the same call' [1]. 25 only after a demo. | 5 '200+ integrations' claimed [1]. Dental PMS integrations not confirmed. |
| Pricing transparency (12) | 9 Two 'starting at' prices, billed annually, are public [1]; monthly prices and overages aren't. | 2 No numbers shown. |
| Accuracy / output quality (15) | 0 Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then. | 0 Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then. |
| Setup effort (8) | 2 Vendor states 'No setup fee' [1] but no onboarding timeline. | 4 'Step-by-Step Onboarding' [1]. |
| Support (8) | 4 Vendor: 'Support via phone, email, and chat' [1]. | 3 Vendor: 'customer support is included in every plan' [1]. |
| Contract terms (7) | 6 Vendor: '30-day Free trial · Cancel anytime' and 'cancel anytime with refund' [1]. | 1 Terms not reviewed for length or renewal (unverified). |
| Specialty fit (dental) (5) | 5 Dental-only [1]. | 2 General multi-industry. The dental page was thin when fetched. |
| Last checked | 2026-10-15 | 2026-10-14 |
Source numbers like [2] refer to each tool's own source list on its review page.
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