Elva vs Mango Voice (Margo AI)
Short answer: Elva scores higher (50 vs 44). BAA not confirmed for Mango Voice (Margo AI), so Mango Voice (Margo AI) can't be a top pick for patient data. Both are Level 1 desk reviews from public sources; accuracy is untested for both. Scores are out of 85 (tested so far); hands-on accuracy testing (15 points) is pending.
| Criterion | Elva | Mango Voice (Margo AI) |
|---|---|---|
| Category | AI receptionist | AI receptionist |
| Preliminary score | 50/85 | 44/85 |
| BAA | BAA stated “Signed Business Associate Agreement (BAA) — available for every practice.” | BAA not confirmed Not published: no BAA statement found on the vendor pages we checked. |
| Pricing as shown | Not published. Vendor's own buyer's guide says 'Pricing: by quote, within 24 hours' [3]. | Phone Suite '$119 /mo', Premier Suite '$219 /mo', AI Suite '$419 /mo' ('Everything in Premier, plus AI receptionist'); 'One-time implementation fee required' (amount not shown) [2]. |
| HIPAA / BAA availability (20) | 16 Vendor: 'Signed Business Associate Agreement (BAA) — available for every practice' [2]. | 10 Only implied: privacy policy refers to 'our business associate agreement with the Provider' [3]. |
| Integrations (dental PMS / EHR) (25) | 22 Names 'Open Dental • Dentrix • Dentrix Ascend • Eaglesoft • Curve Dental • Denticon' [1]; 'Elva reads live data ... and writes back appointments' [2]. | 13 Integrations page lists 'AI Summary Write-Back' and PMS connections across several specialties [4], but no dental PMS is named on the pages we read. |
| Pricing transparency (12) | 2 Quote only [3]. | 9 Three tiers public [2]; implementation fee amount not shown. |
| Accuracy / output quality (15) | 0 Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then. | 0 Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then. |
| Setup effort (8) | 2 No onboarding timeline stated. | 4 Offers 'Dedicated onboarding' on every tier; number porting 'typically takes two to four weeks' [2]. |
| Support (8) | 2 Not stated. | 4 Offers 'In-house support' on every tier [2]. |
| Contract terms (7) | 1 Terms found but no term/cancellation details captured (unverified). | 1 No public term/cancellation terms found (unverified). |
| Specialty fit (dental) (5) | 5 Dental-only [1]. | 3 Healthcare practices including dental [1]. |
| Last checked | 2026-10-15 | 2026-10-15 |
Source numbers like [2] refer to each tool's own source list on its review page.
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