Dental AI › AI receptionist
Arini review
Dental-only AI phone agent. Arini says it books straight into major dental PMSs and that a BAA is included, but it publishes no prices.
Pricing (as shown by vendor)
Not published. Arini's own blog says pricing is 'Custom (demo-based)' [2]. Third-party price figures exist but are not confirmed by the vendor, so we don't repeat them.
Last checked: 2026-10-11
HIPAA / BAA (vendor's own statement)
“HIPAA BAA ✓ Included”
The only source is a capability table in a vendor blog post [2]. Re-checked 2026-10-14: no BAA or HIPAA statement on the homepage or its linked privacy/terms documents. trust.arini.ai didn't respond, and /security returned 404.
Last checked: 2026-10-11
Score breakdown
| Criterion | Score | Why (evidence) | Last checked |
|---|---|---|---|
| HIPAA / BAA availability | 14 / 20 | BAA is stated as included, but only in a marketing blog post. No BAA text is public. | 2026-10-11 |
| Integrations (dental PMS / EHR) | 22 / 25 | Vendor lists 'OpenDental, EagleSoft, Denticon, Dentrix, Curve Dental — native bidirectional' [2]. Five dental PMSs named with bidirectional sync earns 22/25 at desk-review level; the remaining points need write-back confirmed in a demo. | 2026-10-11 |
| Pricing transparency | 2 / 12 | Custom/demo-based pricing only [2]. | 2026-10-11 |
| Accuracy / output quality | 0 / 15 | Not tested yet. Accuracy needs a Level-3 hands-on test with synthetic data. 0/15 until then. | n/a |
| Setup effort | 4 / 8 | Vendor: 'Most practices go live in 2–4 weeks with a dedicated implementation engineer' [2]. | 2026-10-11 |
| Support | 4 / 8 | 'Dedicated engineer per practice' for implementation [2]. Ongoing support hours are not stated. | 2026-10-11 |
| Contract terms | 1 / 7 | No public terms found (unverified). | 2026-10-11 |
| Specialty fit (dental) | 5 / 5 | Built specifically for dental practices [1]. | 2026-10-14 |
| Preliminary total | 52 / 85 (tested so far) | Hands-on accuracy testing (15 pts) pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric | |
Strengths
- Dental-specific, with named PMS integrations [2]
- Says a BAA is included [2]
Watch-outs
- No public pricing
- BAA and security details only appear in marketing copy
- Contract terms unverified
More: Arini pricing · Arini HIPAA/BAA · comparisons
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Sources
- [1] https://www.arini.ai/ (Homepage). Checked 2026-10-14
- [2] https://www.arini.ai/blog/ai-receptionist-dental-practices-indiana (Vendor blog: capability table (integrations, BAA, pricing, go-live time)). Checked 2026-10-11
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