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Arini review

AI receptionist 52/85 BAA stated Level 1 desk review: preliminary New

Dental-only AI phone agent. Arini says it books straight into major dental PMSs and that a BAA is included, but it publishes no prices.

No affiliate links. Arini has not paid for this review and has no listing with us. Facts are from the public sources below. Each claim shows its last-checked date. Website: https://www.arini.ai/

Pricing (as shown by vendor)

Not published. Arini's own blog says pricing is 'Custom (demo-based)' [2]. Third-party price figures exist but are not confirmed by the vendor, so we don't repeat them.

Last checked: 2026-10-11

HIPAA / BAA (vendor's own statement)

“HIPAA BAA ✓ Included”

The only source is a capability table in a vendor blog post [2]. Re-checked 2026-10-14: no BAA or HIPAA statement on the homepage or its linked privacy/terms documents. trust.arini.ai didn't respond, and /security returned 404.

Last checked: 2026-10-11

Score breakdown

CriterionScoreWhy (evidence)Last checked
HIPAA / BAA availability14 / 20BAA is stated as included, but only in a marketing blog post. No BAA text is public.2026-10-11
Integrations (dental PMS / EHR)22 / 25Vendor lists 'OpenDental, EagleSoft, Denticon, Dentrix, Curve Dental — native bidirectional' [2]. Five dental PMSs named with bidirectional sync earns 22/25 at desk-review level; the remaining points need write-back confirmed in a demo.2026-10-11
Pricing transparency2 / 12Custom/demo-based pricing only [2].2026-10-11
Accuracy / output quality0 / 15Not tested yet. Accuracy needs a Level-3 hands-on test with synthetic data. 0/15 until then.n/a
Setup effort4 / 8Vendor: 'Most practices go live in 2–4 weeks with a dedicated implementation engineer' [2].2026-10-11
Support4 / 8'Dedicated engineer per practice' for implementation [2]. Ongoing support hours are not stated.2026-10-11
Contract terms1 / 7No public terms found (unverified).2026-10-11
Specialty fit (dental)5 / 5Built specifically for dental practices [1].2026-10-14
Preliminary total52 / 85 (tested so far)Hands-on accuracy testing (15 pts) pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric

Strengths

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Sources

  1. [1] https://www.arini.ai/ (Homepage). Checked 2026-10-14
  2. [2] https://www.arini.ai/blog/ai-receptionist-dental-practices-indiana (Vendor blog: capability table (integrations, BAA, pricing, go-live time)). Checked 2026-10-11

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