Dental AI › Patient messaging / scheduling

Solutionreach review

Patient messaging / scheduling 35/85 BAA not confirmed Level 1 desk review: preliminary New

Reviewed by the PracticeAIReview editorial team · About the team

Patient messaging and reminders platform for dental, eye care and medical practices. It says it acts as your business associate, but doesn't publish a BAA offer or prices.

BAA not confirmed. Don't use this tool with patient information until the vendor signs a BAA with your practice.

No affiliate links. Solutionreach has not paid for this review and has no listing with us. Facts are from the public sources below. Each claim shows its last-checked date. Website: https://www.solutionreach.com/

Pricing (as shown by vendor)

Not published. 'Request a Quote' [2].

Last checked: 2026-10-16

HIPAA / BAA (vendor's own statement)

No BAA statement found on the vendor pages we checked (unverified).

HIPAA page: 'under HIPAA, you are a covered entity and Solutionreach is your business associate' [3]. No explicit BAA offer found.

Last checked: 2026-10-16

Score breakdown

Score by criterion, from the table below. Accuracy is 0 until hands-on testing.

Criterion	Score	Why (evidence)	Last checked
HIPAA / BAA availability	10 / 20	Only implied by the business-associate role statement [3].	2026-10-16
Integrations (dental PMS / EHR)	15 / 25	Integration list includes Dentrix Enterprise, OpenDental, SoftdentSQL [4]; write-back unclear.	2026-10-16
Pricing transparency	2 / 12	Quote only [2].	2026-10-16
Accuracy / output quality	0 / 15	Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then.	n/a
Setup effort	2 / 8	Not stated.	2026-10-15
Support	2 / 8	Not stated.	2026-10-15
Contract terms	1 / 7	Not found (unverified).	2026-10-15
Specialty fit (dental)	3 / 5	Dental, eye care and medical [1].	2026-10-15
Preliminary total	35 / 85 (tested so far)	Hands-on accuracy testing (15 points) is pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric

Strengths

Long integration list [4]

Watch-outs

No explicit BAA offer
No public pricing

More: Solutionreach pricing · Solutionreach HIPAA/BAA · comparisons

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Sources

[1] https://www.solutionreach.com/ (Homepage). Checked 2026-10-15
[2] https://www.solutionreach.com/pricing (Pricing). Checked 2026-10-16
[3] https://www.solutionreach.com/legal/hipaa-compliance (HIPAA compliance). Checked 2026-10-16
[4] https://www.solutionreach.com/platform/solutions-overview/integrations (Integrations). Checked 2026-10-16

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