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Callura review

AI receptionist 56/85 BAA stated Level 1 desk review: preliminary New

Reviewed by the PracticeAIReview editorial team · About the team

AI receptionist for dental practices and med spas. It names major dental PMSs it books into and says it signs BAAs on request. Terms are month-to-month, but no prices are published.

No affiliate links. Callura has not paid for this review and has no listing with us. Facts are from the public sources below. Each claim shows its last-checked date. Website: https://www.calluravoice.ai/dental

Pricing (as shown by vendor)

Not published on the vendor site [1].

Last checked: 2026-10-15

HIPAA / BAA (vendor's own statement)

“We sign Business Associate Agreements (BAAs) with covered entities and business associates upon request.”

Stated on the security page [2] and FAQ ('BAAs are available') [1]. Terms say PHI may not be sent until a BAA is executed [3]. BAA text not public.

Last checked: 2026-10-15

Score breakdown

Score by criterion, from the table below. Accuracy is 0 until hands-on testing.

Criterion	Score	Why (evidence)	Last checked
HIPAA / BAA availability	16 / 20	Vendor signs BAAs 'upon request' [2]; terms require an executed BAA before PHI [3]. Text not public.	2026-10-15
Integrations (dental PMS / EHR)	22 / 25	Vendor: 'Callura connects with Dentrix, Denticon, Open Dental, Eaglesoft, NexHealth, Epic' [1] and 'books and reschedules appointments in your PMS' [1].	2026-10-15
Pricing transparency	2 / 12	No price published [1].	2026-10-15
Accuracy / output quality	0 / 15	Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then.	n/a
Setup effort	4 / 8	Vendor: 'Callura goes live in under one week and requires less than two hours of your team's time' [1].	2026-10-15
Support	3 / 8	Onboarding via 'a dedicated Slack channel' (vendor FAQ); ongoing support hours not stated.	2026-10-15
Contract terms	5 / 7	Terms: agreement 'continues on a month-to-month basis'; either party may terminate on thirty days' notice [3]. Implementation fees non-refundable [3].	2026-10-15
Specialty fit (dental)	4 / 5	Dental is a main market alongside med spas [1].	2026-10-15
Preliminary total	56 / 85 (tested so far)	Hands-on accuracy testing (15 points) is pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric

Strengths

Names four major dental PMSs with booking [1]
Month-to-month terms [3]
BAA on request [2]

Watch-outs

No public pricing
Non-refundable implementation fees [3]

More: Callura pricing · Callura HIPAA/BAA · comparisons

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Sources

[1] https://www.calluravoice.ai/dental (Dental page: FAQ, integrations, setup). Checked 2026-10-15
[2] https://www.calluravoice.ai/security (Security page: BAA statement). Checked 2026-10-15
[3] https://www.calluravoice.ai/terms (Terms of service). Checked 2026-10-15

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