Dental AI › Patient messaging / scheduling
Dental Intelligence review
Dental analytics and patient engagement platform with an AI receptionist. Its full BAA is public and it names six dental PMSs. No public prices, and contracts auto-renew, typically yearly.
Pricing (as shown by vendor)
Not published. Demo only [1].
Last checked: 2026-10-16
HIPAA / BAA (vendor's own statement)
“Business Associates Agreement”
Full BAA text public at /terms/baa [2].
Last checked: 2026-10-16
Score breakdown
| Criterion | Score | Why (evidence) | Last checked |
|---|---|---|---|
| HIPAA / BAA availability | 18 / 20 | Full BAA text public [2]. | 2026-10-16 |
| Integrations (dental PMS / EHR) | 18 / 25 | Names 'Eaglesoft Dentrix Dentrix Ascend Denticon Fuse Open Dental' [1]; write-back not stated. | 2026-10-16 |
| Pricing transparency | 2 / 12 | Demo only [1]. | 2026-10-16 |
| Accuracy / output quality | 0 / 15 | Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then. | n/a |
| Setup effort | 2 / 8 | Not stated. | 2026-10-16 |
| Support | 5 / 8 | Phone '(801) 717-2777', support@dentalintel.com and 'Live Chat' [1]. | 2026-10-16 |
| Contract terms | 2 / 7 | 'An agreement with Dental Intelligence renews automatically for the agreed-upon term, typically annually'; 30 days' notice to opt out [3]. | 2026-10-16 |
| Specialty fit (dental) | 5 / 5 | Dental-only [1]. | 2026-10-16 |
| Preliminary total | 52 / 85 (tested so far) | Hands-on accuracy testing (15 points) is pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric | |
Strengths
- Full BAA public [2]
- Six named dental PMSs [1]
- Phone and chat support [1]
Watch-outs
- No public pricing
- Annual auto-renewal [3]
More: Dental Intelligence pricing · Dental Intelligence HIPAA/BAA · comparisons
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Sources
- [1] https://www.dentalintel.com/ (Homepage). Checked 2026-10-16
- [2] https://www.dentalintel.com/terms/baa (Business Associate Agreement). Checked 2026-10-16
- [3] https://www.dentalintel.com/terms/cancellation (Cancellation policy). Checked 2026-10-16
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