Dental AI › AI receptionist
Goodcall review
General small-business AI phone agent with fully public, month-to-month pricing. It will sign a BAA, but only on the $299/mo Scale plan or Enterprise. No dental PMS integration is listed.
No affiliate links. Goodcall has not paid for this review and has no listing with us. Facts are from the public sources below. Each claim shows its last-checked date. Website: https://www.goodcall.com/
Pricing (as shown by vendor)
Starter $79/mo (100 unique customers); Growth $129/mo (500); Scale $299/mo (2,000). Per-customer overage applies. 'Every plan is month to month' [1][2].
Last checked: 2026-10-14
HIPAA / BAA (vendor's own statement)
“Will you sign a BAA? Yes, on the Scale plan ($299 a month) and on Enterprise.”
BAA is not available on Starter or Growth [2]. The BAA text itself is not public.
Last checked: 2026-10-14
Score breakdown
| Criterion | Score | Why (evidence) | Last checked |
|---|---|---|---|
| HIPAA / BAA availability | 16 / 20 | BAA is clearly stated, but limited to Scale ($299/mo) and above. Text not public [2]. | 2026-10-14 |
| Integrations (dental PMS / EHR) | 5 / 25 | Native integrations named include Google Sheets and HighLevel, plus Zapier [2]. No dental PMS is listed. | 2026-10-14 |
| Pricing transparency | 12 / 12 | All tiers, limits and overage published [1]. | 2026-10-14 |
| Accuracy / output quality | 0 / 15 | Not tested yet. Accuracy needs a Level-3 hands-on test with synthetic data. 0/15 until then. | n/a |
| Setup effort | 6 / 8 | Free demo agent; self-serve setup [1][2]. | 2026-10-14 |
| Support | 3 / 8 | Support by email ([email protected]) [2]. Hours not stated. | 2026-10-14 |
| Contract terms | 6 / 7 | 'Every plan is month to month' [2]. | 2026-10-14 |
| Specialty fit (dental) | 1 / 5 | Not built for dental or healthcare. | 2026-10-14 |
| Preliminary total | 49 / 85 (tested so far) | Hands-on accuracy testing (15 pts) pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric | |
Strengths
- Fully transparent pricing
- Month-to-month
- States a BAA on Scale/Enterprise
Watch-outs
- BAA requires the $299/mo plan
- No dental PMS write-back stated, so bookings won't land in Dentrix/Open Dental natively
- General-purpose agent
More: Goodcall pricing · Goodcall HIPAA/BAA · comparisons
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Sources
- [1] https://www.goodcall.com/pricing (Pricing page). Checked 2026-10-14
- [2] https://www.goodcall.com/faq (FAQ (pricing, integrations, HIPAA/BAA)). Checked 2026-10-14
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