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TensorLinks review

AI receptionist 60/85 BAA stated Level 1 desk review: preliminary New

Reviewed by the PracticeAIReview editorial team · About the team

Dental AI receptionist for practices and DSOs with fully published per-location pricing and a stated BAA. It names five major PMSs, connected through NexHealth middleware.

No affiliate links. TensorLinks has not paid for this review and has no listing with us. Facts are from the public sources below. Each claim shows its last-checked date. Website: https://tensorlinks.ai/

Pricing (as shown by vendor)

Starter '$399 /loc/mo' (900 voice min), Connect '$599 /loc/mo', Growth '$799 /loc/mo'; '$199 one-time setup'; overage '$0.29/min', '$0.06/message' [2]. '30-day free trial'.

Last checked: 2026-10-15

HIPAA / BAA (vendor's own statement)

“We sign a Business Associate Agreement (BAA)”

Homepage FAQ [1]. BAA text not public.

Last checked: 2026-10-15

Score breakdown

Score by criterion, from the table below. Accuracy is 0 until hands-on testing.

Criterion	Score	Why (evidence)	Last checked
HIPAA / BAA availability	16 / 20	Vendor: 'We sign a Business Associate Agreement (BAA)' [1].	2026-10-15
Integrations (dental PMS / EHR)	18 / 25	Names 'Dentrix (G6, G7, Ascend), Patterson EagleSoft, Open Dental, Curve Dental, Denticon, and CareStack — via NexHealth middleware' [1]. Integration through a third party, so write-back depends on NexHealth.	2026-10-15
Pricing transparency	12 / 12	All tiers, setup fee and overages published [2].	2026-10-15
Accuracy / output quality	0 / 15	Not tested yet. Accuracy needs a Level 3 hands-on test with synthetic data. 0/15 until then.	n/a
Setup effort	4 / 8	Vendor: 'How fast is go-live? Days, not months' [1].	2026-10-15
Support	3 / 8	Offers 'a dedicated support line during rollout' [1]; ongoing hours not stated.	2026-10-15
Contract terms	2 / 7	30-day free trial stated [2]; term after the trial not found.	2026-10-15
Specialty fit (dental)	5 / 5	Dental-only [1].	2026-10-15
Preliminary total	60 / 85 (tested so far)	Hands-on accuracy testing (15 points) is pending. Accuracy is untested (0/15) until a hands-on test, so the full 100-point rubric total isn't shown yet. Rubric

Strengths

Full pricing with overages [2]
Stated BAA [1]
Six PMSs named [1]

Watch-outs

PMS connection runs through NexHealth middleware
Contract term unverified

More: TensorLinks pricing · TensorLinks HIPAA/BAA · comparisons

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Sources

[1] https://tensorlinks.ai/ (Homepage: FAQ, BAA, integrations). Checked 2026-10-15
[2] https://tensorlinks.ai/pricing (Pricing page). Checked 2026-10-15

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